Privacy Notice

Thank you for choosing to be part of our community at Forever Healthy Products Indonesia (“Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or out practices with regards to your personal information, please contact us at [email protected]

When you are using this mobile application, as the case may be (the App”) and more generally, use any of our services, we appreciate that you are trusting us with your personal information. We take your privacy very seriously. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our services immediately.

In compliance with the Personal Data Protection Act 2010, the Company has put in place adequate policies and procedures to protect the confidentiality of the Data that it has collected to safeguard the interest of the members.

This privacy notice applies to all information collected through our Services (which, as described above, includes our App). As well as, any related services, sales marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

What information do we collect?

We collect personal information that you voluntarily provide to us when you register on the App and with the company, express an interest in obtaining information about us or our products and Services, when you participate in activities on the App or otherwise when you contact us.

The personal information we collect may include the following:

Personal Information Provided by You: we collect names; email addresses; contact or authentication data; contact preferences; and other similar information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

We automatically collect certain information when you visit, use or navigate the App. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information. Such as your IP address, browser and devise characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you are using our App and other technical information. This information is primarily needed to maintain the security and operation of our App, and for our internal analytics and reporting purposes.

Information Collected Through our App

If you use our App, we also collect the following information:

• Push Notification. We may request to send you push notification regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications you may turn them off in your device settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

How do we use your information?

We use personal information collected via our App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interest, in order to enter into or perform a contact with you, with your consent, and/or compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

• To facilitate account creation and logon process. We use the information which you provide us to facilitate and verify your account creation.
• To manage user account. We may use your information for the purposes of managing our account and keeping it in working order.
• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions and policies.
• To send you marketing communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes.

Will your information be shared with anyone?

We may process or share your data that we hold based on the following legal basis:

• Consent: we may process your data if you have given us specific consent to use your personal information for specific purpose.
• Legitimate Interest: we may process your data when it is reasonably necessary to achieve our legitimate business interest.
• Performance of a contract: where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
• Legal Obligations: we may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
• Vital Interest: we may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situation involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirement).

How do we keep your information safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

We will use appropriate security measures when destroying Data such as shredding documents and deleting electronically stored information. We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.